Customer details scattered everywhere.
When pet info lives in your phone, on sticky notes or in a spreadsheet, you waste time looking it up — and important details get missed.
The old way
Forgotten pet details and lost re-bookings when customers drift to a competitor.
With AnimalBooking
Always know your customers — and when they're due back.
Everything you need to know your customers.
Pet profiles, booking history, lifetime value and re-booking suggestions — the details that matter when you're caring for animals.
Customer profiles
Complete customer database with contact details, booking history and lifetime value — all in one view.
Pet profiles
Breed, weight, coat type, allergies, vaccinations, vet details, medical notes and grooming preferences for every pet.
Lifetime value
See how much each customer has spent over time, their average booking value and total visit count.
Re-booking suggestions
When a customer is due for their next visit, AnimalBooking suggests you reach out — so your calendar stays full.
Lifecycle stages
Customers are automatically categorised as New, Active, Repeat, Loyal or Inactive based on booking patterns.
Private internal notes
Record blade sizes, cut styles and handling instructions — private to your team, never shown to customers.
Built for the way animal businesses work.
The details that matter when you're caring for animals — not just managing contacts.
Vaccination tracking
Record vaccination expiry dates and get alerts when a pet's vaccinations are approaching expiry or have lapsed.
Favourite providers
Customers can save you as their favourite — making re-booking a single tap and building long-term loyalty.
Quick contact
Call, SMS or email customers directly from their profile — no need to leave the app.
Import & export
Import your existing customer database and export your data anytime. Your data is always yours.
Grooming
Blade sizes, coat types, cut styles and behavioural notes that carry forward to every appointment.
Boarding
Vaccination tracking, care instructions and medical notes for safe overnight stays.
Veterinary
Medical notes, vet details and visit history for ongoing patient care.
Training
Behavioural notes, progress tracking and session history for every dog and owner.
Mobile services
Customer addresses, access notes and service history for mobile grooming and pet care.
Equine
Horse profiles with breed, age, medical notes and handling instructions for ongoing care.
Frequently asked questions.
Know your customers.
Keep every customer and pet detail in one place — and never lose a re-booking again.
Free to start — No credit card required — Setup help available