No-shows happen when customers forget.
You can't call every customer the day before. And when reminders rely on you remembering, some always slip through.
The old way
No-shows, unfilled forms and reviews you never asked for.
With AnimalBooking
Every reminder sent — automatically, on time.
Reminders that cover every moment.
From booking confirmation to post-service review — every customer touchpoint is handled automatically.
24-hour reminder
Sent the day before every booking so customers can plan — or reschedule if needed.
2-hour reminder
A final nudge on the day of the booking so customers show up on time.
SMS reminders
Texts straight to the customer's phone — the channel most likely to be read.
Email reminders
Rich emails with full booking details — date, time, service and pet name.
'On my way' messages
Send an 'on my way' SMS and email to mobile service customers so they know you're coming.
Intake form reminders
Automatic reminders for outstanding intake forms, sent before the booking deadline.
More than just a text message.
The reminder system connects to your bookings, customers and reviews — so everything stays linked.
Re-booking suggestions
When a customer is due for their next visit, AnimalBooking suggests you send a re-booking reminder.
Manual resend
Need to resend a reminder? Trigger it from your notification log with one click.
Review requests
Automatically ask for a review after each completed booking — no awkward follow-up.
Delivery tracking
See delivery status for every SMS and email so you know what reached your customer.
Frequently asked questions.
Stop chasing customers.
Let the system handle every notification — from booking confirmation to review request — automatically.
Free to start — No credit card required — Setup help available